privacy policy

At Smokie Lotus (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order information

  • Payment information processed through secure third-party providers

  • Device information, cookies, and website analytics

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Verify age requirements

  • Improve website functionality

  • Prevent fraudulent activity

  • Send order updates and promotional communications

Cookies

Our website may use cookies and similar technologies to improve user experience and website performance.

Third-Party Services

We may work with trusted third-party providers including:

  • Payment processors

  • Shipping carriers

  • Analytics platforms

  • Marketing and email service providers

Data Security

We implement reasonable security measures to protect customer information. However, no method of online transmission or storage is completely secure.

Age Restriction

This website is intended only for adults 21 years of age or older.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the website constitutes acceptance of any revisions.

Contact Us

For privacy-related questions, please contact us through the Smokie Lotus website.